Loan Processing
Loan Processing
Services Overview
The loan processing team are responsible in assisting the Broker with the preparation of a loan file for approval and completing the relevant administrative tasks for pre-settlement and post-settlement stages. If you’re looking for a full end to end solution, you can combine the Loan Processing Services with our Parabroking services as well.
We will perform a thorough check of all NCCP compliance documents once generated from the brokers CRM to ensure accuracy of information.
We will perform a detailed review of all supporting documents to ensure accuracy of
information with any discrepancies being highlighted back to the broker.
For example, expired identification documents or payslip income that doesn’t support the clients declared income.
It is still up to the broker to complete their BID notes to ensure they are selecting a product that meets their clients requirements, however we will ensure the information entered into the relevant CRM and lender systems is accurate and in line with the brokers instructions.
We will ensure the information entered into the relevant CRM and lender systems aligns with the submission notes provided by the broker.
Our comprehensive list of in scope services:
- Record keeping of new leads and applications
- Provide daily summary to the Broker of client follow ups that are due
- Data entry into CRM, Loanapp or ApplyOnline ready for loan submission
- File and folder structure creation using uniform naming conventions
- Organisation of loan files
- Completion of RP Data and Valuation reports
- Completion of Equifax reports and highlight areas of concern for the Broker
- Completion of pricing requests
- Setup of initial borrowing capacity calculator
- Compliance document creation
- Review ID documents and highlight any client name discrepancies for the Broker
- Review income documents and highlight any areas of concern or discrepancies for the Broker
- Review lender approvals match original submission and highlight any discrepancies to the Broker
- Review mortgage docs to ensure they match loan structure stated in original approval
- Creation of email templates to send to client at each loan milestone stage
- Confirm final loan details with the lender to be entered into the settlement email to the client
- Set follow up activities/tasks in CRM for the Broker at each loan milestone stage
- Archiving of settled loan files
- File tidy and archiving of files that are not proceeding or declined
Looking for a full end to end solution? We also offer Parabroking services.
OUR BENEFITS
Why choose CLPC Solutions?
Saves You Time & Stress
Our goal is to help you focus your time on your core business and reduce your overall operational and labour costs.
Effective Use of Your Resources
By outsourcing the repetitive and administrative tasks, you can start using your internal resources more effectively by channelling your knowledge and efforts on more high value tasks and needs.
Risk Mitigation
Our multi office and timezone approach means we have you covered regardless of any natural calamities, accidents, market fluctuations or technical crises.
Ready for a Free Demonstration?
Meet with our onshore specialists
for a full demonstration of how
CLPC Solutions can add value to
your business. We will go over our
streamlined processes and give you
examples of how we are currently
supporting brokers, just like you!
Happy Clients